Greeting Team Training

General Team Information for Volunteer Central

  • Snacks are available for the team on Sunday morning in the labeled snack bin.
  • Coffee is provided by using the Keurig. Please restock if the condiments get low.
  • Pick up your badge hanging on the wall before Team meeting on Sunday Morning.
  • Team Meetings are at 8:40 AM (9 AM service) and 10:25 AM (11 AM service).
  • Look at the whiteboard for updates.
  • Lockers provided for personal items. 1. Set the Code 2. Lock it 3. Scramble it.
  • Door room code will be provided in confirmation email for serving.
  • Keep hands free at all times while serving so you are available to help others.
  • Make sure your attention is on every guest with a genuine smile.
  • All of our greeting positions are open to all ages male and female.
  • Expensive (phones, iPads, etc.) lost and found items are with the Safety Team and the rest are located in Volunteer Central.

Front Door Greeter

Goal: We want every guest to feel welcomed by greeting and assisting them in a way that radiates Christ’s passion and love for them. Every Sunday is someone’s first Sunday!
Remember:
  • Make sure both front doors are open as wide as possible.
  • Be the first to say “hello”. Make eye contact. Be genuine and welcoming with your actions.
  • Put out the MAIN DOOR sign (found in volunteer central) on the porch so new people know where to enter.
  • If you are asked where anything is located, please walk them there.
  • Please remain in your greeting position until 15-20 minutes after service starts.
  • Return to your position after service until the next greeter comes or the crowd thins out. 
  • You are the hands and feet of Jesus to our guests. That may mean picking up trash, changing positions, walking a guest to their seat, carrying in a diaper bag for a mom, praying with a guest, or any other opportunity the Lord brings your way. If you see a need, please meet it!
  • Please dress appropriately. If there are any questions about what to wear, let us know and we can help.
 
1 Corinthians 12:27 “Now you are the body of Christ, and each one of you are a part of it”. Thank you for being an active part of the body at Feather Sound Church.

Welcome Center Greeter

Goal: We want every guest to feel welcomed by helping them with questions they have when they come to the Welcome Center. Every Sunday is someone’s first Sunday!
 Remember:
  • If people ask you when groups are meeting, you can look at the www.feathersoundchurch.com/events
  • If someone is interested in a T-shirt, the sizes are located in the baskets on the right side of the WELCOME CENTER.  All purchases on the Resource shelves are made by putting money in an envelope and dropping it in the box on the wall.
  • Your standing position will be located in front of the utility closet near the Welcome Center to keep the entrance to the area open.
  • A big priority for your position is to look for new people and ask them to scan the QR code on the sign, fill out the form and then give them a YELLOW BAG as a gift.
  • If someone does not have a smartphone, have them fill out a physical card and text a photo of the card to 727-564-2244.
  • If you are asked where anything is located, find someone to walk them there.
  • Remain in the welcome center until 15 minutes after service starts.
  • Return to welcome center after service as this is the busier time to serve our community .
  • Please dress appropriately. If there are any questions about what to wear, let us know and we can help.
  • We have hearing devices available, a sign out sheet is there for anyone that would like to use a device. Wipe down with disinfectant wipes any device that is returned after 1st service.

Sanctuary Hosts

Goal: As guests enter the sanctuary we want them to feel welcomed by greeting and assisting them in a way that radiates Christ’s passion and love for them. Every Sunday is someone’s first Sunday!
Remember:
  • Watch the  SANCTUARY HOST TRAINING VIDEO ->
  • No sanitation spraying after 11am service is needed unless there is an event within 4 hours in the sanctuary.
  • Before and after the 11am service, if you are able, please check for coffee spills and report it to your team lead.
  • Remain in your greeting position until 20 minutes after service starts or as needed.
  • Try to seat guests as close to the middle front as possible as these are the best seats and usually open.
  • Please dress appropriately. If there are any questions about what to wear, let us know and we can help.

Parking Team

Goal: We want to make every guest feel like they are welcome at Feather Sound Church by greeting them as they come into our parking lot. The sermon starts in the parking lot!
Remember:
We have handheld signs in Volunteer Central that you can hold while greeting.
  • Face the direction of the entrance to the Feather Sound community as you are waving to guests. Refrain from conversing with other volunteers or on a phone while guests are entering. 
  • Put out the church feather flag( when you go out to greet).
  • Stay in position until 15-20 minutes after service starts.
  • Dress for the weather.
  • Drink water if it is hot outside.
  • Wave, Smile big and have Fun!
     
1 Corinthians 12:27 “Now you are the body of Christ, and each one of you are a part of it”.

Kids Door Greeter

Goal: to greet new families and help them to check in area upstairs if needed
Remember:
  • Hold the "We ❤️ Kids" sign that you can pick up in the corner of Volunteer Central.
  • For females, please wear the kids' apron hanging in Volunteer Central if we have an apron that is your size.
  • Be in position after team meeting and a few minutes after service starts.
  • Your position is located at the KIDS door.  Use doorstop to keep door open only while serving.

Roaming Greeter

  • You would stand in the lobby looking for new people to connect with and possibly give a short tour of the building.  

Sunday Morning Walkthrough

Goal: To make sure the building is clean and clear of clutter and ready to make a great impression for those gathering in the building.
Remember:
  • Grab a clipboard and start the walkthrough list.  Use a dry erase marker to check off each item as it is done. Return clipboard to the wall.
  • At the end of the walkthrough, see if the Team manager needs help with anything. 

Team Manager

Goal: To lead the team meeting and manage the volunteers on Sunday morning. Every Sunday is someone’s first Sunday!
Remember:
  • Lead Team meeting for both service at 8:40am and 10:25am. You can lead the prayer or ask someone else to lead it.
  • Make sure everyone has a name tag. 
  • Give the team updates.
  • Grab a clipboard and start the greeting team checklist.  Use a dry erase marker to check off each item as it is done. Return clipboard to the wall when finished.